Boys and Girls Club of Fitchburg and Leominster Certified as the First Service Enterprise Organization in Massachusetts


Leominster, MA – The Boys & Girls Club of Fitchburg and Leominster is pleased to announce that it has been certified by Points of Light as a Service Enterprise organization!  A Service Enterprise is an organization that fundamentally leverages volunteers and their skills throughout their organization to successfully deliver on its social mission.  The Service Enterprise Initiative (SEI) is a social innovation built on the Service Enterprise concept, which promotes transformational change within qualifying companies and non-profit organizations and was inspired by Reimaging Service.  The effort to bring the Initiative to Massachusetts was spearheaded by the United Way of North Central Massachusetts’ Volunteer Center, Community Builders, who worked with a select few nonprofit organizations to achieve their certification. As a result, the Boys & Girls Club of Fitchburg and Leominster proudly claims its place as the first Club in Massachusetts and the second Club in the U.S. to become a Service Enterprise.

The Boys & Girls Club of Fitchburg and Leominster met all requirements for the certification, which included an extensive assessment of the organization, over 20 hours of training and consulting for senior staff, and extensive internal planning and change to better integrate volunteers in its day to day operations.  By achieving this level of excellence and certification, the Boys & Girls Club of Fitchburg and Leominster is now even more equipped to leverage the time and talent of volunteers to better meet its mission of ensuring that all children have a safe place to learn and play outside of school.

Research conducted by the TCC Group, a national program and evaluation firm, found that organizations operating as Service Enterprises outperform peer organizations on all aspects of organizational effectiveness, and are more adaptable, sustainable and capable of scaling their work. As an organization that strives to provide an environment for local youth to have fun while learning academic, social, and professional skills, the BGCFL recognizes the importance of its volunteers and is excited to discover new ways to use their skills in a greater capacity through the process of certification.

As a result, the Boys & Girls Club of Fitchburg and Leominster has added new volunteer roles, adapted current roles, and continues to seek out new and innovative ways to support and engage volunteers throughout the organization.